Create Help Scout Conversations

You can set up your contact form and embedded contact widget to automatically create tickets in your Help Scout mailbox. The contact form will then create ticket via the API.

  1. Go to Knowledge Base > Contact Form.
  2. Click Enable Contact Form.
  3. Choose Help Scout as your Send Method.
  4. Specify your Help Scout API Key and in which Mailbox you want to create conversation.
  5. Customize your Contact Form text.
  6. Save.