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Bulk edit articles in Manage

Last Updated: 05/29/2024 in Features Manage articles Bulk edit articles

Learn how to bulk edit articles in Knowledge Base > Manage.
When one glossary term contains another glossary term

Last Updated: 03/04/2025 in Features Glossary Add Glossary definitions in articles

If you have one glossary term that contains another glossary term, the automatic highlighting can be inconsistent. Use manually-inserted terms to solve this problem.
Index large PDFs

Last Updated: 02/11/2025 in Search Set up search

Older knowledge bases may show an option to Index large PDFs. Learn what this setting does.
Ratings reports and resets

Last Updated: 02/12/2025 in Features Ratings
Archive articles in bulk in Manage

Last Updated: 05/29/2024 in Features Manage articles Bulk edit articles

Need to archive multiple articles at once? Follow these instructions to do it in a single bulk edit in Manage.
How do bulk edits, archives, and deletes work?

Last Updated: 05/29/2024 in Features Manage articles Bulk edit articles

Learn what to expect from the bulk edit/delete functions.
Add the glossary page to your search results

Last Updated: 03/04/2025 in Features Glossary Set up Glossary

Use the Search settings to include a link to the glossary page when a reader searches the word "glossary".
🩷 Nat'l Pink Day bugfixes New

Last Updated: 06/23/2025 in Release notes

These fixes address bugs with the article editor, Comments reporting, and the mobile view of knowledge bases.
Rename the glossary

Last Updated: 03/04/2025 in Features Glossary Set up Glossary

Don't like the word "Glossary" but otherwise love the feature? Follow the instructions here to rename Glossary to a word of your choice.
Delete articles in bulk in Manage

Last Updated: 05/29/2024 in Features Manage articles Bulk edit articles

Learn how to delete multiple articles at once from the Manage interface.