If you have individual readers logging in to your knowledge base, Reader Groups allow you to display content only to specific groups and assign which readers should see which content. Use the Restrict to Groups option to restrict the current ar...
If your Full Article Title is very long, you can choose to add a Short Title for use in navigation. If it's defined, the Short Title is used in the table of contents instead of the Full Article Title. If the article is within a topic display ca...
A tag is a word or short phrase that can be used to filter to find the article. An article may have as many tags as you like. You do not need to add tags to optimize your content for search! Tags are not factored into search result relevancy score...
Want to include resources that aren't categories or articles, and might not even be in KnowledgeOwl? No problem. Use URL redirects to direct your readers to other websites, external resources, or specific files. To use this feature, check the box ...
Your article title, permalink, body, meta description, and search phrases are indexed automatically for search. You can add optional search phrases to: Add a phrase or term that isn't already in any of those fields so this article will be retur...
You can put both articles and subcategories into default categories. The Article Display Options help you control where the articles display in relation to the categories: Below subcategories (default) This option will display an Articles header...
By default, the category's Full Category Title is what will display across your knowledge base. If this title is very long, you can add a Short Title . The category's Short Title is used in the table of contents. The Full Category Title is used ev...
These options control the behavior of the category in the table of contents: Toggle When this option is selected, when someone clicks on or selects the category in the table of contents, the category will expand to show its contents (or collapse...