Security

Control who has access to knowledge base and how.

Articles

Security Settings: Restrict by IP address, shared passwords, reader logins, or a combination
The security settings under the Settings tab are mostly centered around the needs of private or internal knowledge bases. By default, your knowledge base will be visible to the public which means anyone can peruse your content. However, under Setti...
Only Allow Logged In Users from your Application
Remote authentication allows you to authenticate readers using your existing systems. This option is best for companies that want to eliminate the need for their readers to manage multiple passwords but do not have the ability to use SAML. Here...
Log In using SSO via an IdP with SAML 2.0
This tutorial will help walk you through setting up a an integration between ADFS and KnowledgeOwl  using SAML 2.0. First you need to choose the Knowledge Base you would like to integrate with and then go to  "Settings&qu...
SSO Readers via Salesforce
Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...
Restrict Content to Logged In Readers
Restrict access based on Reader Groups If you do not have your reader groups set up, you will need to set them up by following these instructions .  Create a new category or article (or edit an existing one by clicking on the wrench icon ...
Allow Google log in for readers
You can allow readers to sign up for and log in to your knowledge base with their Google account. To set up Google log in for readers: Open up Settings > Security in KnowledgeOwl and Google  APIs and Services. Go to Settings > Securi...