Settings

Customize your knowledge base to look and function the way you want.

Articles

Custom Domain Links
Learn how to set up a custom domain for your KnowledgeOwl knowledge base.
Secure Knowledge Base Links
Under Settings > Basic, you can choose to Force SSL links so that your knowledge base will load using "https" rather than "http". SSL links ensure that all data passed between the visitor and the site is encrypted.  ...
Localization / Timezones
You can set your own timezone on each individual knowledge base. This will update all dates and times to display in the time zone of your choice. You can also choose how you would like your dates to be formatting: American (MM/DD/YYYY) or Europ...
SCAYT Spell Check
Spell check can be enabled by default under Settings > Basic. The spell checker tool in the editor is SCAYT, which stands for "spell check as you type". The SCAYT feature allows you specify a variety of options, including...
Article Callouts
Overview KnowledgeOwl gives you the option to tag your articles as New  or  Updated.  This is great for letting your readers know about new content as well as any changes to existing content! You can even let your re...
Protect your PDFs with Watermarks and Passwords
You have the ability to specify watermark text and a password both for individual article PDFs as well as standard and custom PDFs. Individual PDF options are available under Settings > Basic and the rest are under Knowledge Base > Export...
Filter Search by Categories
Allow your readers the ability to search within top level and second-level categories. Toggle this feature under Settings > Basic .
Customize your Table of Contents
You can choose to add a Home button, a search bar, and/or a full PDF download of your content to your table of contents under Settings > Basic . You can choose whether your top level categories in your table of contents are open or closed b...
Public Sitemaps and SEO
Your knowledge base is already optimized for search engine indexing and optimization. Each page is given a unique title that include the name of the article or page and your knowledge base name. Article titles are truncated in your page...