Setup a JavaScript redirect

It's no longer necessary to use a JavaScript redirect. You can now 301 redirect old permalink/articles to new ones as well as set up URL Redirect categories and articles

There are many situations where you may want an article to redirect elsewhere - perhaps when transitioning from your old KB or when needing to send a user directly to your public-facing website or intranet.

We don't have an inbuilt 301 redirect feature, but we can simulate it with a little bit of code. Create an article where you'd like the link to appear, then in the body of the article switch to Source/Code view and paste in this code:


Replace the Google URL with your link, and every time a user navigates to this "article" they will automatically be redirected elsewhere! Magic.