New Articles

  1. Add context to chatbot queries

    Learn how to make your chatbot's answers more relevant by passing custom data attributes with your embed code.
  2. Embed AI chatbot on an external website or app Updated

    Embed your AI chatbot on external websites and apps. Learn the setup steps and authentication options.
  3. Early access: AI chatbot & semantic search

    Learn about the new Early Access features for KnowledgeOwl's AI chatbot & semantic search: external embedding, Reader Group controls, branding options, and authentication.
  4. Enable semantic search

    Take your search beyond simple keywords; use semantic search to answer more natural language questions in our AI chatbot. Learn how to turn semantic search on or off.
  5. Restrict access to the AI chatbot Updated

    Use the AI chatbot's Reader Access options to test the chatbot with a small group or restrict who can view and use the chatbot.
  6. Customize default text for AI chatbot Updated

    Make the AI chatbot fit your brand or language by customizing the text that appears within it.
  7. Set table of contents default display

    Choose whether to have the table of contents always open, closed until opened, or closed on homepage but open everywhere else.
  8. Style image captions

    Change the grey background and white text color of your image captions.
  9. Chatbot OAuth 2.0 authentication

    For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use OAuth 2.0 authentication.
  10. Chatbot JWT authentication

    For external embeds of private knowledge bases or mixed-content knowledge bases, set your AI chatbot up with authentication. Follow these instructions to use JWT authentication.