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11. Chatbot JWT authentication

    Created On: 10/25/2025 in Features AI chatbot External website AI chatbot embed
    When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , JWT authentication can be used to control access. With JWT authentication, you'll need: A JWT client secret to re...

12. Manage bulk edit options

    Created On: 10/15/2025 in Features Manage articles Bulk edit articles
    View a list of Manage's bulk edit options and what each does.

13. Required reading overview for readers

    Created On: 10/15/2025 in Features Required Reading Required Reading instructions for readers
    Get an overview of what readers will see and how they acknowledge having read required reading.

14. Required Reading instructions for readers

    Created On: 10/15/2025 in Features Required Reading

15. Required Reading feature overview

    Created On: 10/14/2025 in Features Required Reading
    If you need to track that employees are reading updated policies and procedures, or if you want to have a set of required articles for new hires or department onboarding, consider using Required Reading. Use Required Reading to mark articles as...

16. 💇New release: Style guide (with AI review)

    Published On: 10/09/2025 in Release notes
    Learn about KnowledgeOwl's new Style guide feature. Create custom style guides with a rich-text editor and use AI to review articles for consistency with your documentation standards.

17. Use AI to compare article content to your style guide

    Created On: 10/08/2025 in Features Owl Intelligence Use Owl Intelligence to generate content
    Use the Review style guide option in the article editor to compare your article content against your style guide.

18. Manually review article content against your style guide

    Created On: 10/08/2025 in Write your docs Style guide Review content with your style guide
    View your style guide from the article editor so you can manually review articles for style guide adherence.

19. Set up Style guide

    Created On: 10/08/2025 in Write your docs Style guide
    To set up your style guide: Go to KB settings > Style guide . Select Create style guide . Write your guidelines using the rich-text editor (up to 5,000 characters) or select Start from a sample to begin with a template. Options inclu...

20. Additional style guide resources

    Created On: 10/08/2025 in Write your docs Style guide Set up Style guide Style guide starters
    More resources to help you build the style guide of your dreams.

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