New Articles

  1. Filter, search, & export reports

  2. AI chatbot reporting overview

    Get an overview of the sections and data contained in your AI chatbot reporting.
  3. Owl Intelligence credits

    View your used and remaining Owl Intelligence credits in your AI chatbot reporting.
  4. Delete a snippet

    Delete a snippet from the Snippets page. Learn more about what happens when you delete a snippet (and why you should check references first!).
  5. Fix the temporarily unavailable chatbot error

    Learn how to resolve the "Something went wrong. Chatbot responses may be temporarily unavailable." AI chatbot error message.
  6. AI chatbot troubleshooting

  7. Customize AI chatbot text

    Learn how to change the AI chatbot's text and labels to match your knowledge base or language.
  8. Disable video downloads

    Don't want people downloading your videos? Use this script to disable the Download option and prevent right-click Save video as.
  9. Broken link checker overview

  10. 🎶 Nat'l Jukebox Day bugfixes

    These fixes address bugs for Word imports, video playback with secure files, glossary styling, file references, and UI improvements.