New Articles | Page 1 | KnowledgeOwl Support

Common HTTP status codes

Published On: 04/27/2026 in Features URL checker Use the URL checker links report

Learn a bit about the HTTP status codes you'll see in the URL checker links report and when you might want to ignore certain codes.
URL redirect best practices

Created On: 04/22/2026 in Write your docs Articles Edit an article

Learn best practices for how to use URL redirects, whether and how to surface them in your search results, and which redirect type setting to use.
Change existing URL redirect article to a regular article

Created On: 04/22/2026 in Write your docs Articles Edit an article

Learn how to convert a URL redirect article back into a regular article.
Use author teams in content

Created On: 04/21/2026 in Security and permissions Author management Author teams
Create and administer author teams

Created On: 04/21/2026 in Security and permissions Author management Author teams
Author teams overview

Created On: 04/21/2026 in Security and permissions Author management Author teams

Learn what author teams are and how to use them to define which authors can edit which content.
Edit and delete author teams

Created On: 04/21/2026 in Security and permissions Author management Author teams Create and administer author teams

Learn how to edit existing author team names or delete author teams you don't need anymore.
🌿 Nat'l Haiku Day bugfixes and improvements

Published On: 04/16/2026 in Release notes

These notes address AI chatbot fixes, new content imports from Helpjuice and Document360, glossary highlighting controls, and our new editor.
Disable highlighting for a glossary term

Created On: 04/14/2026 in Features Glossary Add terms to your Glossary

Learn how to disable automatic highlighting for a specific glossary term and review examples for when this setting is most helpful.
🎉 Article editor redesign: Opt in for early testing!

Published On: 04/10/2026 in Release notes

Try out the redesigned article editor! We've taken a streamlined approach which is radically different from the current editor, and we know that's a big change. Give us your feedback and help us make it the best we can before we officially release it.