Article look and feel

Change the way content displays in articles: style numbered lists, add tables of contents, create tabs or accordion sections, and more.


Use your own syntax highlighter for code blocks
Learn how to use your own syntax highlighter rather than KnowledgeOwl's default syntax highlighter by seeing how we install Prism.
Create an article table of contents (TOC) from headers
Learn how to use a script to automatically generate an article table of contents based on headers.
Split up article content into tabs
Learn how to use a script to display article article content in tabs based on your article's headers.
Create expanding/collapsing sections in an article
Learn how to use scripts to create accordion expanding/collapsing sections of content in your articles.
Using H5 and H6 for custom formatting
If your content doesn't naturally include H5 and H6 level headers, you can add some custom styling to convert these headers to other styles, great for different colored fonts, etc.
Adjust line spacing
Change the default line spacing/line-height of content in your articles using global Custom CSS.
Format numbered list spacing and borders
Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.
Customize nested numbered list styles
Use custom CSS styles to globally set how your nested numbered list items display.
Use thumbnails and banner images
Learn how to add article thumbnail or banner images to your article layout template.
Update your article actions merge code
Update your Article Custom HTML template to use the new article-actions merge code template.
Remove the PDF, print, or email icon from all articles
Learn how to remove the article PDF, print, and email icons across your entire knowledge base.
Fix email article for articles with apostrophes
Customers using our older themes can update their Article HTML template to better support emailing articles with apostrophes in the title.
Make the PDF icon prettier
If you're using the Clayton, Classic, or Modern themes , your PDF icon next to article titles might look like this:  You can replace it with a Font Awesome icon that will match the other icons next to the article: (The color of the...
Conditional content based on tags
Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.