Subscribe to a category

When subscriptions are enabled, you can subscribe to receive email notifications when categories have new or updated articles.

To subscribe, go to a category:

1. Open the category's landing page.
2. Select the Subscribe button next to the Category title:
3. Depending on your site configuration, this will either open a Subscribe for Updates modal for you to enter your email address into, or take you directly into your Manage Subscriptions screen.
   1. If the Subscribe for Updates modal opens, enter the Email Address you'd like to subscribe and then select Subscribe:
      Sample Subscribe for Updates modal
4. On the Manage Subscriptions page, a confirmation message displays across the top confirming the category you just subscribed to. Below that, a list of all the categories in the knowledge base you've subscribed to displays:
5. You can select any of the category links or the Back button to return to the knowledge base content, or use the buttons next to each category to unsubscribe.

How often will I receive notifications for categories I'm subscribed to?

You'll either receive updates every day at a set time, or once a week at a set time.

If you're a knowledge base administrator, refer to Set the subscription notification schedule and email subject to set your notification schedule.