Article Lists

KnowledgeOwl offers five article lists that you can use in your knowledge base to help readers find new, updated, popular, recently viewed, and relevant content. These lists are automatically generated.

Popular Articles List

Our Popular Articles List displays articles with the most traffic. This will increase your readers' engagement and your ability to get them the most common answers they might need. Your home page is an excellent place to add this list. Check out our documentation on the Popular Articles List to learn more. 

New Articles List

Our New Articles List displays articles that have been recently created or published. Your home page is a great spot to place this list to help supply readers with the most up to date information! Check out our documentation on the New Articles List to learn more.

Updated Articles List

Our Updated Articles List displays articles that have recently updated content. This will increase your readers' engagement and your ability to get them the most up-to-date answers they need. Your home page is an excellent place to add this list. Check out our documentation on the Updated Articles List to learn more. 

Recent Articles List

For knowledge bases that use reader logins, the Recently Viewed Articles List displays the current reader's most recently viewed articles. This will help readers return to articles or categories they have recently viewed. Your home page or righthand column is an excellent place to add this list. Check out our documentation on the Recent Articles List to learn more.

Related Articles List

Our Related Articles List is used in articles to display articles that have content related to the current article the reader is reading. This will increase your readers' engagement and the your ability to get them the answers they need. Check out our documentation on the Related Articles List to learn more.