Error text
ERROR for site owner: Invalid domain for site key
Error location
This error may show up on your live Contact Form just before someone goes to submit to the form. It usually presents right next to the Back and Submit buttons:
Cause
This error is a reCAPTCHA error.
It generally occurs because you have set up a private domain in KnowledgeOwl, have set your Contact Form to require spam protection, but your knowledge base is set to use reCAPTCHA and you haven't properly added a reCAPTCHA key and secret to Security and access > Spam protection.
Solution
To remove this error, follow the instructions to add reCAPTCHA in Add reCAPTCHA.
All customers with this error will need to add a V2 reCAPTCHA key and secret. If you're using our Contextual Help Widget (2.0), you'll also need to add a V3 reCAPTCHA key and secret. Refer to the reCAPTCHA instructions for more details!