You can populate your glossary under Knowledge Base > Glossary. There are two ways to add terms:
- One at a time:
Click Add Term to manually add a glossary term and its definition.
- In Bulk:
Click Import Terms to add glossary terms in bulk from a csv file. There is an example csv file here you can use as a template.
Glossary terms will automatically be displayed in alphabetical order. When your glossary gets larger, you can use the search feature to quickly find a term.