Features

Help your readers find related content by using our Related Articles feature.

Help your readers contact you or open tickets from your knowledge base.

Search, sort, filter, bulk edit, and export articles under Knowledge Base > Manage.

Capture feedback from your readers so you can identify content that is and isn't working well.

Engage with your readers by allowing them to comment on your articles.

Create a glossary page and provide contextual definitions through your knowledge base.

Enable subscriptions to let your readers subscribe to receive mail notifications of new/updated content.

Embed a widget of your knowledge base in your website, company intranet, or software application to show knowledge base content where your users need it most.

Create PDFs of individual articles, your entire knowledge base, or a selection of articles.

Create an HTML Zip export of your knowledge base for use as a back-up.

Search Engine Optimization (SEO) is a huge field and is important for your public knowledge base. It’s a way of enhancing the findability of your content for your users and giving others the opportunity to discover your knowledge base.