Reader management

Learn the differences between users (who login to app.knowledgeowl.com) and readers (who access your knowledge base only).

Learn how to create a reader.

You can create and/or update multiple reader accounts at once by uploading a CSV spreadsheet. Note : as soon as your import completes, your readers will receive a Welcome Email with login instructions, so if you're going to test the import, d...

You can use reader groups to display different content to different readers. Learn the high-level overview of how this feature works.

Set up admin-managed or self-managed reader passwords, restrict to specific IPs, and set the number of failed login attempts allowed.

Learn the difference between admin-managed passwords and self-administered passwords for reader accounts.

Set rules for self-administered reader options, including password expiration, reuse, and complexity.

You can allow readers to sign up for and log in to your knowledge base with their Google account. To set up Google log in for readers: Open up Settings > Security in KnowledgeOwl and Google  APIs and Services. Go to Settings > Securi...

Allow readers to easily and securely log in using an existing set of credentials.