Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

Customize Text: New custom role permission

04/17/2024Kate Mueller
We've added the Customize Text tool into the options for custom author roles. If you're using custom roles, we encourage you to review them to be sure your authors have appropriate permissions!

🍌 National Banana Day Bugfixes

04/17/2024Erica Beyea
These fixes address bugs related to our File Library, versions and revisions, article editor, our honeypot, API, and improvements to SEO & Needs Review status.

🐹 Nat'l Pet Day bugfixes

04/11/2024Erica Beyea
These fixes address a missing undo/redo button and copy/paste issues in the article editor. We also made small improvements related to the left-hand navigation.

😱 We had a problem with our contact form: we are sorry if we missed you!

04/04/2024Erica Beyea
We had a problem with our in-app contact form from March 19 - April 14.

🥘 Nat'l Spanish Paella Day bugfixes

03/27/2024Erica Beyea
These fixes address bugs that came up since we updated our Article Editor.

Upgrade Fancybox for click-to-zoom images

03/19/2024Kate Mueller
We've upgraded our Fancybox license from version 3.5.x to version 5. If you've been using this integration, we encourage you to upgrade to the latest version with us!

Repetitive API calls now cached for one hour

03/19/2024Kate Mueller
Repetitive API calls are now cached for one hour.

🪻Spring bugfixes

03/19/2024Kate Mueller
These fixes address bugs with the article editor and the article editor righthand column.

🍯New spam protection option: Honeypot

03/14/2024Kate Mueller
We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!

🦸‍♀️Nat'l Working Moms Day bugfixes

03/12/2024Kate Mueller
These fixes address bugs with links and pasting in the editor itself and bugs in the righthand column of the editor, too!

🎉Article Editor upgrade!

02/29/2024Kate Mueller
Modern Editor now has an Insert Anchor tool, dropdowns to format your lists, table footers, more emojis, updated icons, and a cleaner look. Alert div styles have been replaced with paragraph styles.

🧀Nat'l Cheddar Day bugfixes

02/13/2024Kate Mueller
These fixes address bugs with the article editor's righthand column and webhook endpoints.

URL redirect articles now get views tracked

02/13/2024Kate Mueller
The Popular Articles report will start tracking and displaying Views for URL Redirect Articles, just no Quality Views or Quality Score.

Microsoft OAuth2 SMTP now supports Single Tenant apps

02/07/2024Kate Mueller
We've updated our Microsoft OAuth2 SMTP configuration to support single tenant AND multi-tenant apps.

🗑️New option: Purge deleted readers

02/07/2024Kate Mueller
You can now purge all deleted readers from your account without contacting a support owl--a great choice for GDPR compliance or just to keep your Readers list tidy!

Introducing: ⚠️Warnings for email delivery issues!

02/07/2024Kate Mueller
We now alert you when your contact form, reader, or author emails have errors that may prevent delivery and offer steps to help remediate them. You can also add a contact form back-up email.

Meet the new lefthand navigation!

01/30/2024Kate Mueller
We've moved most of the top navigation to a permanent lefthand navigation and revamped what's left in the top navigation bar.

🎁for our owl-loving authors: Some in-app delight!

01/18/2024Kate Mueller
We have a little Easter egg of delight in the app now. Head to Your Account > Delight to check it out for yourself!

New article archive workflow: redirect the archived article to existing content

01/17/2024Kate Mueller
Archiving an article now has the same redirect to another article option that deleting has!

💬New comments notification email setting: Reply to commenter

01/17/2024Kate Mueller
For knowledge bases using the Every new comment email frequency, you can now set the reply-to address to be that of the person leaving the comment. This should streamline replying to comments!