KnowledgeOwl supports multiple flavors of single sign-on (SSO) depending on your needs. SSO is available on all plan levels.
- SAML SSO
Use an existing SAML identity provider (IdP) such as ADFS, G Suite, Azure AD, or Okta to authenticate and log in your readers. This is the most secure method of authentication and popular for internal knowledge bases.
- Remote authentication
Host an authentication script in a third party to authenticate and log in your readers. This is the most popular way for software companies to authenticate their customers through their own website or application.
- Salesforce SSO
Restrict access to only your Salesforce users. Mainly used when creating an internal knowledge base for your Salesforce agents.
Here's a quick overview of what's available with each:
Can also have public (non-logged in) content
Can be used in conjunction with other authentication methods (SSO, remote auth, reader logins)
Can pass over reader groups for access to restricted content