Move articles between levels

In Knowledge Base > Articles, in addition to reordering content inside the current level, you can also move...

  • articles to the top category level
  • articles into other categories
  • articles into other sub-categories

To do this...

  1. Click (and hold) on the title of the article you wish to move.
  2. Drag and drop it into the desired category, or drop it in the outline box for "Move to Top Level".