Details for this session:
- Day: Wednesday, February 1st
- Topic: We shifted back into best practices land to talk about the different ways you can share files within KnowledgeOwl. We've been fielding a lot of questions around this lately and thought it would be easiest to do a recorded session on it. We'll be covering things like:
- How to embed files in your content
- Providing links to files
- Using URL redirects for files
If your knowledge base serves as a resource hub for a lot of files, this could be a great session for you to watch:
I stopped recording before we got into this discussion, but generally:
- URL redirect articles can be great for files when people searching for them know that it's the file they need.
- Using links or embeds is a better option if you want to provide context for what the file is, why you might need it, how to use it, etc.
- Embedded iframes can be a good way to let people "preview" the file before they decide if they want to download it.
