The Results table displays in the section below your search Filters.
The table displays all articles and custom content categories returned by your search, displaying their Name, Status, Category, Visibility, Author (for articles only), Last Modified date, and Date Created.
It displays 20 results per page. Use the pagination controls at the bottom to paginate through the list.
As with the Manage articles table, you can select an article or category title in this table to open it for editing in a new browser tab.
No object type column
This format doesn't make any visible distinction between articles and custom content categories.
For a slightly more detailed output of all search results without having to page through them, use the Download as CSV option.
The Advanced search CSV download contains 9 columns:
- Object ID: A unique identifier used to identify every object in your knowledge base. You can generally ignore this column.
- Object Type: Advanced search returns both articles and custom content categories. This column identifies whether the result returned is from an Article or a Category.
- Title: The title of the article or category.
- Edit Link: A link to jump directly to the article or category within app.knowledgeowl.com.
- View Link: A link to view the article or category in your live knowledge base.
- Parent Category: The title of the article or category's immediate parent category. Listed as N/A if it's a top-level article or category.
- Status: For articles, this displays the Publishing Status. For categories, this displays "active". (Deleted categories aren't searched).
- Author: The first and last name of the officially-identified author for the article. Listed as N/A for categories, since they have no listed author.
- Last Modified Author: The first and last name of the author who last saved changes to this article or category.