Once you start using the contextual help widget to recommend articles, you'll likely need to update or delete page paths as your website or application changes. In this article, we cover the steps to remove an existing page path. Refer to Update an existing recommended page for the steps to edit a page path.
The information below varies based on whether you're using our 2026 new editor or old editor.
To figure out which instructions to follow:
- Open any article for editing.
- If the lefthand navigation is collapsed and there's a link near the top of the page to Switch to old editor, follow the New editor documentation.
- If the lefthand navigation is expanded and the top of the editor and the righthand column have a heavier grey background, follow the Old editor documentation.
Here are side-by-side examples of the new editor and the old editor:
Sample New editor
Sample Old editorTry out the new editor
We'd love your feedback on the new editor. To switch to the new editor, open any article for editing and select the Switch to new editor link at the top of the editor.
Remove contextual help page path in new article editor
To completely remove a Contextual help widget recommend article on path in the new article editor:
- Open the article for editing.
- In the Other section, select anywhere in the text next to Contextual help widget:
The Recommend articles on these pages modal opens.
Select anywhere in the text next to Contextual help widget -
Select the trashcan icon next to the page path you wish to remove:
Select the trash can icon next to the page path you wish to remove - Repeat for any other page paths you wish to remove.
- Select anywhere else on the page to close the modal.
- Be sure to Save your changes.
Remove contextual help page path in category/old article editor
To completely remove a Contextual help widget recommend article on path in the category editor or the old article editor:
- Open the article or category for editing.
- In the Recommend On Pages section, select the trashcan icon to the right of the page path you want to remove:
Select the trashcan icon next to the page path to begin deletion
The Article will no longer be recommended on confirmation modal opens. - If the displayed page path is the one you want to delete, select OK to complete the deletion.
- The editor updates to remove the path.
- Once you're done making changes, be sure to Save your article!
