Redirect old articles to a new permalink

You can use the Old Links feature to 301 redirect retired permalinks and articles to a new location. To set this up:

  1. Go to the new article and click on Old Links at the top of the editor.
    Old Links feature to 301 redirect
  2. Specify the old permalinks that should redirect to this new article, click Save Redirects, and click Save the article.

Use Case

Old links let you redirect permalinks for old/outdated links to a current article. So, for example, let's say you have an articled called "Giving a hoot about knowledge," and the permalink was something like https://support.knowledgeowl.com/help/giving-a-hoot-about-knowledge

Let's suppose that you used that permalink in a public blog post on owls and wisdom, maybe mentioning a particularly lovely owl (Linus!) by name.

Now, let's suppose that you have since written a new and better version of this content called "Docs or it didn't happen" (https://support.knowledgeowl.com/help/docs-or-it-didnt-happen). But you aren't sure all the places out in the wide world that referenced that Giving a hoot article. And what if it was so brilliant that other people also referenced it, linked to it, or bookmarked it?

Old links to the rescue! Instead of trying to track down every instance of the original permalink for the Giving a hoot article, you can enter the giving-a-hoot url as an old link for the Docs or it didn't happen article. When people try to go to the giving-a-hoot url, we'll auto-redirect them to docs-or-it-didnt-happen instead.

In a nutshell, old links are here to make it easier for you to keep older/public article permalinks but have them point to the most recent relevant content.