Missing SSO ID mapping warning

With all forms of Single Sign-On (SSO), you must set up a SAML Attribute map for at least the SSO ID. This ensures that readers will be created and updated when logging in to your knowledge base.

If you don't have this required mapping set up, you will see two warnings in Settings > SSO that "SAML SSO is enabled but there is no incoming IdP attribute mapped for SSO ID." These warnings appear:

  • In the SAML Settings tab:

  • And in the SAML Attribute Map tab:

To make the warnings go away, be sure you have a SAML Attribute mapping entered for at least the SSO ID in Settings > SSO > SAML Attribute Map. See Direct Reader Attribute Map for more details.