Get the data you need to improve your knowledge base.
Your Reporting Dashboard gives you a high-level view of your knowledge base at a glance.
See hits, searches, self serves/exits, submitted tickets, and search activity in your Contact Form.
See a report on where your embedded web widget is being used and tweak article weighting to rearrange the list of recommended articles.
View and moderate all comments your knowledge base has received.
Looking for more detailed reporting or analytics? Try using Google Analytics.