Reporting

Get the data you need to improve your knowledge base.

Reporting Dashboard

Your Reporting Dashboard gives you a high-level view of your knowledge base at a glance.

Contact form reporting

See hits, searches, self serves/exits, submitted tickets, and search activity in your Contact Form.

Widget reporting

See a report on where your embedded web widget is being used and tweak article weighting to rearrange the list of recommended articles.

Comments reporting

View and moderate all comments your knowledge base has received.

Google Analytics

Looking for more detailed reporting or analytics? Try using Google Analytics.