How do I import a PDF?

Context

You want to import a PDF into your knowledge base. 

Resolution

You can embed or link to the PDF file rather instead of converting it to HTML. Here are 3 methods:

  1. Use a URL redirect article to automatically load the PDF from the article
    1. Optional: Add a link to the PDF in the article body so the PDF content is indexed for search.
  2. Embed the PDF in the article so readers can view it within the page.
  3. Use a combination: embed the PDF and provide a link for readers to view or download the PDF.

Want to convert your PDF to a KO article instead? Embedding or linking is the right choice for most situations, but you may want to recreate the content directly in KO if:

  • You need to edit or update the content regularly
  • You want the content to use KO's formatting and match your knowledge base's look and feel
  • You plan to use KO's PDF export to generate a PDF from your article going forward


If any of these apply, copy the content from your PDF and paste it into a new KO article, then reformat as needed.

    Background

    You can share PDFs in your knowledge base to avoid converting them to HTML format. Here's why: