Delete a knowledge base

You can delete a knowledge base you are no longer using.

  1. Go to Your Account > Knowledge Bases or click on the little owl in the top left of the navigation bar.
  2. Click on the gear icon in the top right of the knowledge base you want to copy.
  3. Click Delete.
  4. Once you click delete, a pop-up will open asking you if you're sure you want to delete the knowledge base, and list its name. Click OK to delete this knowledge base.

If you accidentally delete a knowledge base, please contact us for help retrieving it.