Internal title

For each article, besides adding a short title to be used in the table of contents, you can also add an Internal Title. Internal titles are used only within app.knowledgeowl.com -- they aren't things your readers see when viewing the knowledge base.

Internal titles can be useful when you might have a lot of articles with very similar names, just in different categories, and you want to be sure you're selecting the correct article when you use:

The internal title is displayed instead of the Full Article Title in these places within app.knowledgeowl.com: