Internal title

For each article, besides adding a short title to be used in the table of contents, you can also add an Internal Title. Internal titles are used only within app.knowledgeowl.com -- they aren't things your readers see when viewing the knowledge base.

Internal titles can be useful when you might have a lot of articles with very similar names, just in different categories, and you want to be sure you're selecting the correct article when you use:

• The Insert Link to Article option in Modern Editor
• The Related Articles section

The internal title is displayed instead of the Full Article Title in these places within app.knowledgeowl.com:

• The Articles hierarchy
• The Find Articles search in the lower left corner
• The Manage Articles interface (search and article list)
• The Manage Articles CSV export > Customizations > Internal Title column
• The Insert Link to Article pop-up/search
• The Related Articles search
• The Add Article > Copy from existing search
• The Add Article > Share content from an existing article search