Who can access your knowledge base? How do they access it? What can they see and do while they're there?
Includes info on creating reader and user accounts, restricting access to specific content, and integrating with other authentication methods.
Users are people who can log in to create and manage content in your knowledge base. Learn how to set up and manage users in KnowledgeOwl.
Create and manage your readers and groups
Allow readers to easily and securely log in using an existing set of credentials.
Articles
Use secure links (SSL/HTTPS )
Learn how to use secure links in your KnowledgeOwl knowledge base
Create a public knowledge base
Learn how to create a public knowledge base in KnowledgeOwl so that anyone with the link can access it.
Create a public knowledge base with some private content
Learn how to restrict certain content on your publicly accessible KnowledgeOwl knowledge base.
Create a private knowledge base
Learn how to make your KnowledgeOwl knowledge base private and restrict access to your content.
Create a private knowledge base with different content for different readers
Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.
Restrict by IP address, shared passwords, reader logins, or a combination
The security settings under the Settings tab are mostly centered around the needs of private or internal knowledge bases. By default, your knowledge base will be visible to the public which means anyone can peruse your content. However, under Setti...
Restrict Content to Logged In Readers
Even in public knowledge bases, you can restrict some content so that it is only visible to specific readers. To do so, create a reader group or groups and then restrict the category or individual articles to that group. How does restricted conte...
Requiring login to view files/images
The Security Settings for your knowledge base ( Settings > Security ) determine the general security requirements for readers to access your knowledge base. The files you upload to your knowledge base--PDFs, Excel sheets, screenshots, Word docu...