Security, privacy, and compliance

General security information about KnowledgeOwl.

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Consensus Assessments Initiative Questionnaire (CAIQ)
KnowledgeOwl maintains a Consensus Assessments Initiative Questionnaire (CAIQ) with the Cloud Security Alliance. Learn more about this security assessment and when you might need it.
Cookie declaration
You can read more about our cookies, withdraw consent, or change consent anytime on our cookie declaration page.
Privacy policy
Learn what information we collect, how we use it, and what your options are.
Data Processing Addendum (DPA)
Review and sign our DPA for GDPR compliance.
GDPR
Learn about KnowledgeOwl's GDPR compliance.
Maintain GDPR compliance with your own data
Learn how to manage information stored in KnowledgeOwl that may contain PII or other classes of information impacted by GDPR.
HIPAA compliance
Learn how to ensure your usage of KnowledgeOwl is HIPAA compliant.
List of Sub-processors Updated
See a list of the sub-processors we work with.
Knowledge base backup
KnowledgeOwl backs up your knowledge base to two geographic locations every day. We also offer backup options you can run yourself.
Payment card industry (PCI) compliance
Learn more about how KnowledgeOwl maintains PCI-A compliance.
Required IP addresses
See which IP addresses will need to be allowed/whitelisted for KnowledgeOwl to work.
Security and reliability
Answers to common security-related questions about data center security, data protection, data retention, uptime, reliability, protocols, support, and development.
Supported cipher suites
See which cipher suites we currently support.
Uptime Service Level Agreements
Learn about the SLAs available at our different subscription plan levels.
Vulnerability Disclosure Policy
Learn about our vulnerability disclosure program and check out our security researcher hall of fame.