Detailed instructions to turn on Owl Intelligence and set up your account for AI.
Authors with the Full Account Admin permission can enable or disable Owl Intelligence for the entire account.
To enable or disable Owl Intelligence:
- Go to Account > Owl Intelligence.
- Toggle the Enable box.
- Optional: Check or uncheck the Owl Intelligence features you want.
- Select Save.
Owl Intelligence is now enabled/disabled for all knowledge bases in your account. You can control which AI features individual authors can use by using custom author roles.
Note: Authors will always see the Owl Intelligence features unless they're assigned a custom author role that doesn't include permission to use them. If Owl Intelligence is currently disabled, a message will appear prompting admins to enable it or non-admins to request access.
