Add a video callout

Use the Video callout to draw attention to video content in your knowledge base. The video callout setting adds a small video icon to the left of the article title anywhere it's displayed in summary. The video icon displays until you remove it.

Callout display

Video callouts are displayed to the left of the article title:

In the table of contents
In Article Lists
In search results
In default category landing pages

Here's a sample of a video content callout:

Sample video callout in the table of contents and search results

Combine video with other callouts
The Video Content callout can be checked in addition to the New and Updated callouts. Refer to Article callouts for more information on these callout types.

The information below varies based on whether you're using our 2026 new editor or old editor.

To figure out which instructions to follow:

Open any article for editing.
If the lefthand navigation is collapsed and the editor otherwise has a totally white background, follow the New editor documentation.
If the lefthand navigation is expanded and the top of the editor and the righthand column have a grey background, follow the Old editor documentation.

Here are side-by-side examples of the new editor and the old editor:

Sample New editor

Sample Old editor

Try out the new editor
We'd love your feedback on the new editor. To switch to the new editor, open any article for editing and select the Switch to new editor link at the top of the editor.