Go to Reporting > AI chatbot to view your AI chatbot's Daily usage statistics.
These statistics let you know how much the chatbot is being used, including:
- Total Questions: The total number of questions submitted to the chatbot for each day.
- Total Ratings: The number of readers who submitted a rating after receiving an answer to their question.
- % Positive: Of the Total Ratings, the percent who rated the answer with a thumbs up.
- % Negative: Of the Total Ratings, the percent who rated the answer with a thumbs down.
- % Unrated: Of the Total Ratings, the percent who didn't provide a rating.
- % Couldn't Answer: The percent of the Total Questions that the AI chatbot was unable to answer.
