Import content

Have existing content you want to migrate to KnowledgeOwl? Use one of our import options to simplify the process.

Articles

Import one or more Word documents as articles in your knowledge base.

Learn how to import your Confluence space to a KnowledgeOwl knowledge base.

Learn how to directly import your Freshdesk knowledge base into KnowledgeOwl. You'll need to know your Freshdesk subdomain and have a Freshdesk API token.

Import from Helpjuice

Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.

Import from HubSpot New

Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.

Import from Zendesk

Learn how to directly import a Zendesk knowledge base into KnowledgeOwl. You'll need to know your subdomain, have valid user credentials, and have a Zendesk API token.

Import from CSV New

Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.

Import from other file format New

Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.

Import from other tool New

Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.

Import with the API

Use the KnowledgeOwl API to import content.

Testing imports

Learn how to delete an import test and create a new knowledge base to retest.

Import best practices

Follow these general best practices for importing content from other systems into KnowledgeOwl.