Edit authors and permissions

Authors with Full Account Admin permissions can manage authors and their permissions, regardless of role.

To manage authors and their knowledge base access and permissions:

  1. Go to Account > Authors.
  2. The Authors page displays all authors and permissions along with the date of their last activity in app.knowledgeowl.com.
  3. To update an individual author's access, role, or other details, select their Author Name to open their account details.