By default, searches that return no results display the text, "No results found":
You can customize the text in that message using this script.
Script
Go to Settings > Style, click on Custom HTML and select Body.
Copy the script text below and paste it into the Body window.
<script>
//customize the "no results" text on search results screen
$(function(){
if($('.hg-search-page') && $('.hg-search-page').length > 0){
$('.no-results-msg').html('<p>Replace this with the custom search text of your choice. You can style it using standard html</p>');
}
});
</script>This script will replace the "No results found" text in the screenshot above with the text between the <p> </p> tags. Update the text by editing the highlighted text above.
You can style the text in the script using html.
Sample
Not sure what to include? Some ideas include:
- A link to your contact form
- The email address of your support team
- If you have a guide on how to use the knowledge base or specific guided search instructions, include a link to those
Here's a sample script:
And the output it produces:
