PDFs

Create PDFs of individual articles, your entire knowledge base, or a selection of articles.

Individual article PDFs

Each article can be exported to an individual PDF that will match the look and feel of your knowledge base. PDF exports can be toggled on and off globally as well as on an individual article basis.

While PDFs will have the same styles as your theme, you can override the styles for your PDFs using the CSS class "hg-pdf". This way, PDF articles can have styling different than your online versions.

For additional layers of security, watermarks and passwords can be added to your individual PDFs to prevent unauthorized sharing and access.

Standard PDF export (Full PDF Download)

The Standard PDF Export creates a PDF of your entire knowledge with a clickable table of contents. This PDF can optionally be displayed at the bottom of your table of contents to allow your readers to download an offline version of your content.

The Standard PDF can be customized with the following options:

  • Customizable cover page
  • Choose whether to include restricted content
  • Exclude video content
  • Add a watermark and/or a password
  • Add a custom footer


Custom PDF exports

Custom PDFs can be created from your knowledge base content, including only the categories and articles you specify. Custom PDFs are stored and can be regenerated on demand.

Custom PDFs include all the options of the Standard PDF:

  • Customizable cover page
  • Choose whether to start each article on a new page
  • Choose whether to include restricted content
  • Exclude video content
  • Add a watermark and/or a password
  • Add a custom footer

Create a Custom PDF

  1. Go to Knowledge Base Exports > Custom PDF and click on Create New Custom PDF.
  2. Customize the options, select which articles or categories you want to include, and click on Save and Generate PDF at the bottom of the page.
  3. Once the PDF finishes generated, you can click on Download to download a copy of the newly generated PDF. You can also click on View PDF Download Embed Code to copy and paste the embed code which can be inserted into HTML in your knowledge base.

Regenerate a Custom PDF

Custom PDFs are a snapshot of your articles at the date and time your PDF is generated. If your articles change, you will want to re-generate your PDFs to update the content. 

To regenerate a custom PDF, go to Knowledge Base Exports > Custom PDF and on Regenerate for the PDF that needs to be updated. If you have embedded the PDF in your knowledge base, regenerating it will also update the links you've embedded. 


PDF Watermarks and Passwords

You have the ability to specify watermark text and a password both for individual article PDFs as well as standard and custom PDFs.

Individual PDF options are available under Settings > PDF and the rest are under Knowledge Base > Exports.