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- Add a category or sub-category
- Choose a category type
- Use default categories
- Use topic display categories
- Use blog style categories
- Use shared content categories
- Use custom content categories
- Share and Sync Categories between Knowledge Bases
- Hide a category from navigation
- Customize category behavior in the table of contents
- Restrict a category to certain readers
- Delete a category and its content
- Reorder categories or articles
- Move categories or articles between levels
- Why is a category not coming up in search?
- Why is a category not displaying to readers?
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- Create from template
- Share and Link Articles Between Categories and KBs
- Full and Short Titles
- Publishing Status
- Topic Articles
- New, Updated, and Video Callouts
- Restrictions
- Versions
- Related Articles section
- Pages to Recommend On (Contextual Help)
- Tags
- Redirect old articles to a new permalink
- Modern WYSIWYG Editor
- Autosave
- SCAYT Spell Check
- Adding images and files to articles
- Editing and updating files in articles
- Working with links to other websites
- Link to Article
- Display Code
- Reorder articles
- Move articles between levels
- Working with Anchors
- Structure Template (Sample)
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- Adding images and files inside of articles
- Adding Files and Images in bulk
- Editing and updating files
- File upload errors
- Display PDF file in articles
- Display Microsoft Office OneDrive files in articles
- Display Microsoft Office file in articles
- Embed videos
- Who can access the files and images in my knowledge base?
- Obtain a URL to your File Library file
- Custom image captions
- Adjust image width for all images
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- Logos
- Custom Colors
- Themes
- Layouts
- Custom Fonts
- Customising your domain
- Configuring reCAPTCHA
- Theme Builder
- Favicons
- Click to zoom / enlarge images
- Breadcrumbs
- Customize style or layout using HTML/CSS
- Display a back to top icon when scrolling
- Localizing your knowledge base to your timezone
- Only Play GIFs While Hovering
- Different Logos for Different Reader Groups
- Styles in Internet Explorer 8
- Access to the Header via Custom Head
- Set your footer copyright to automatically update
- Fix Anchor Links Hidden by Top Navigation
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- Article Table of Contents
- Split up article content into tabs
- Create expanding/collapsing sections in an article
- Using H5 and H6 as Standard Formatting
- Adjust Line Spacing
- Format numbered list spacing and borders
- Customize nested numbered list styles
- Make the PDF icon prettier
- Setup a JavaScript redirect
- Fix Email Article for Articles with Apostrophes
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- How it works
- Where do Related Articles show up?
- Adding Related Articles
- Reordering or removing Related Articles
- Enabling and disabling automatic suggestions for Related Articles
- Backward suggest Related Articles
- Hide Related Articles section from a specific article New
- Hide Related Articles when there are none
- Hide Related Articles when there is only one or less
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- Requirements for enabling subscriptions
- Configure SMTP for subscriptions
- Configure subscription notification schedule and email subject
- Configure public subscriptions
- Enable subscriptions
- Add Subscribe button to topic and custom content categories
- Style the Subscribe button differently
- Force readers to subscribe using their reader account email address
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- Widget 2.0 overview New
- Widget 2.0 display settings New
- Widget 2.0 installation New
- Customize widget tabs, headers, and text New
- Customize widget contact form New
- Widget authentication--when and how to use it New
- Widget 2.0 JWT authentication New
- Widget 2.0 Oauth2 authentication New
- Customize the widget look and feel New
- Open widget to specific tab New
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- Get started
- Best practices
- KnowledgeOwl SEO features
- Promote your knowledge base
- Make your knowledge base public
- Generate your sitemap
- Optimize your homepage
- Custom title tags and meta descriptions
- Public Sitemaps and SEO
- Duplicate content
- Hide from search engines
- Measure SEO performance
- Google Search Console
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- Contact form reporting Updated
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- Use secure links (SSL/HTTPS )
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- What's the difference between a user and a reader?
- Create a reader
- Create readers in bulk New
- Create a group
- Display conditional content based on reader logins
- Test access based on reader roles
- Set up general reader settings
- Set up self-administered reader options
- Set up password management for readers
- Allow reader signups
- Auto-assign groups by email rules
- Allow Google log in for readers
- Allow readers to log in using SSO
- Create a public knowledge base
- Create a public knowledge base with some private content
- Create a private knowledge base
- Create a private knowledge base with different content for different readers
- Security Setting
- Restrict Content to Logged In Readers
- Requiring login to view files/images
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Search
Learn how KnowledgeOwl search works along with what features and functionalities are available.
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