Getting Started

KnowledgeOwl is a knowledge base software platform that helps you create a website to share information with your customers, employees, and other audiences. In this guide, you'll learn how to start using KnowledgeOwl to create a knowledge base, and we'll provide some helpful resources as you progress.

Import Content

Do you have existing content you want to migrate to KnowledgeOwl? Use one of our import options to simplify the process.

Security Setup

Your knowledge base is a website, and you can choose to make it public, private, or a combination. In this guide, we'll cover how to set up your knowledge base to control who can access your content, how they can access it, and how you can make your knowledge base secure.

Single Sign-on (SSO)

Allow readers to easily and securely log in using an existing set of credentials.

User Management

Users are people who can log in to create and manage content in your knowledge base. In this guide, we'll cover everything you need to know about setting up and managing users in KnowledgeOwl

Reader Management

Create and manage your readers and groups

SEO Guide

Search Engine Optimization (SEO) is a huge field and is important for your public knowledge base. It’s a way of enhancing the findability of your content for your users and giving others the opportunity to discover your knowledge base.


Categories are like folders or containers for your articles. In this guide, learn how to set up and customize your categories and sub-categories.


View basic API documentation and examples

Release Notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.