Popular Articles

  1. Configure SSO using Active Directory Federation Services (ADFS)

    This tutorial will help walk you through setting up a an integration between ADFS and KnowledgeOwl using SAML 2.0. The screenshots below may not match your version of ADFS, but the steps to complete the integration should be the same. On you...
  2. Files and images

  3. Configure SSO using remote authentication (log in readers via a 3rd party website or application)

    Remote authentication allows you to authenticate readers using your existing systems. This option is best for companies that want to eliminate the need for their readers to manage multiple passwords but do not have the ability to use SAML. Here'...
  4. SEO guide

    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.
  5. API Overview

    Authentication Our API is an HTTPS only API. Any non-secure requests will return an error. Authentication is based off of API keys which can be generated per account . Each API key can be restricted to allow GET, POST, PUT, and DELETE access or a ...
  6. Prevent Page Breaks in PDF Table Rows

    If you have table rows that span multiple lines, by default, the PDF generator won't make any effort to keep those multi-line rows on the same page if they fall on a page break. This is most evident when you have table row headers: Default ...
  7. Categories

    Learn how to use categories to organize and navigate your knowledge base content in KnowledgeOwl.
  8. User management

    Learn how to manage your users and user permissions in KnowledgeOwl.
  9. Using SurveyGizmo Surveys to Generate Content in KnowledgeOwl

    Looking for a way to generate content quickly? Using SurveyGizmo's HTTP Connect action you can take content from a survey response and push it straight to KnowledgeOwl to create a new article! There are a million ways you can use this simple ...
  10. Create a private knowledge base with different content for different readers

    Learn how to restrict content to different readers in a KnowledgeOwl knowledge base.