Popular Articles | KnowledgeOwl Support

Resizing iFrame with 100% Height

Last Updated: 09/09/2018 in Content management Files and images

This solution is courtesy of Michael Lancaster. The original solution appears on his blog in the article Fluid iframe with use of javascript . In Source, wrap your iframe in a div with the class "fluidMeida". Here's what that wou...
Configure SSO using remote authentication (log in readers via a 3rd party website or application)

Last Updated: 11/27/2018 in Developer documentation Single sign-on (SSO) SSO instructions

Remote authentication allows you to authenticate readers using your existing systems. This option is best for companies that want to eliminate the need for their readers to manage multiple passwords but do not have the ability to use SAML. Here'...
Changing Knowledge Base Favicons

Last Updated: 03/30/2018 in Knowledge base administration Style

What is a favicon? A favicon is the tiny image that appears to the left of website names in browser tabs. Here is an example: If you are interested in learning more about them, take a look at this wikipedia article: http://en.wikipedia.org/...
Configure SSO using Active Directory Federation Services (ADFS)

Last Updated: 09/10/2018 in Developer documentation Single sign-on (SSO) SSO instructions

This tutorial will help walk you through setting up a an integration between ADFS and KnowledgeOwl using SAML 2.0. The screenshots below may not match your version of ADFS, but the steps to complete the integration should be the same. On you...
Display PDF file in articles

Last Updated: 08/16/2018 in Content management Files and images

Learn how to embed PDF files inside your KnowledgeOwl articles using the Google Docs embed viewer.
API Overview

Last Updated: 09/11/2018 in Developer documentation API

Authentication Our API is an HTTPS only API. Any non-secure requests will return an error. Authentication is based off of API keys which can be generated per account. Each API key can be restricted to allow GET, POST, PUT, and DELETE access or a co...
Using SurveyGizmo Surveys to Generate Content in KnowledgeOwl

Last Updated: 09/10/2018 in Knowledge base administration Integrations Miscellaneous

Looking for a way to generate content quickly? Using SurveyGizmo's HTTP Connect action you can take content from a survey response and push it straight to KnowledgeOwl to create a new article! There are a million ways you can use this simple ...
Getting started

Last Updated: 09/10/2018

Learn how to start using KnowledgeOwl to create a knowledge base to share information with customers, employees, and other audiences.
Set Up Google Analytics Site Search and Page-Specific Traffic

Last Updated: 11/06/2018 in Knowledge base administration Reporting

While we're by no means Google Analytics experts, we have a couple of tips and tricks to get you on you way. Check out Google Analytics Help to learn more! Setting Up Site Search Would you like to better understand what search terms users ar...
Files and images

Last Updated: 09/10/2018 in Content management