-
Last Updated: 11/17/2020
in Write the docs Articles Your knowledge base content is subject to change. Perhaps your internal policies have been updated or the software you are documenting has undergone a major change to its interface. You will need to update your knowledge base content and it can be ...
-
This tutorial will help walk you through setting up a an integration between ADFS and KnowledgeOwl using SAML 2.0. The screenshots below may not match your version of ADFS, but the steps to complete the integration should be the same. On you...
-
Last Updated: 10/13/2020
in Write the docsLearn how to use categories to organize and navigate your knowledge base content in KnowledgeOwl.
-
If you have table rows that span multiple lines, by default, the PDF generator won't make any effort to keep those multi-line rows on the same page if they fall on a page break. This is most evident when you have table row headers: Default ...
-
Last Updated: 09/08/2020
Learn how to start using KnowledgeOwl to create a knowledge base to share information with customers, employees, and other audiences.
-
Last Updated: 04/15/2020
in FeaturesSearch Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.
-
Last Updated: 10/08/2020
in Security and permissionsLearn how to manage your users and user permissions in KnowledgeOwl.
-
Remote authentication allows you to authenticate readers using your existing systems. This option is best for companies that want to eliminate the need for their readers to manage multiple passwords but do not have the ability to use SAML. Here'...
-
Last Updated: 01/06/2020
in API and webhooks API Authentication Our API is an HTTPS only API. Any non-secure requests will return an error. Authentication is based off of API keys which can be generated per account . Each API key can be restricted to allow GET, POST, PUT, and DELETE access or a ...
-
Last Updated: 10/14/2020
in SearchThe configuration options in this section will help you fine-tune the behavior of search in your knowledge base.