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Salesforce SSO will restrict access to your knowledge base to only individuals with a valid login to your Salesforce account. Readers logged in to Salesforce will be able to access your knowledge base, and anyone who tries to access your knowledge b...
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While we're by no means Google Analytics experts, we have a couple of tips and tricks to get you on you way. Check out Google Analytics Help to learn more! Setting Up Site Search Would you like to better understand what search terms users ar...
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Add this CSS to Settings > Style > Custom CSS prevent page breaks in the middle of a table row. .hg-pdf table tr {
page-break-inside: avoid;
} To choose where to insert page breaks in an article, check out our Snippet to Force Page...
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Create SAML app for SSO Create your own custom SAML app in G Suite. In G SuiteAdmin Console, go to Apps > SAML Apps and click on Add a service/App to your domain. If you already have existing SAML Apps, click on the yellow circle with ...
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You can choose to create a new article using another article as a template or starting point. It's another way to copy an existing article as a starting point so you don't have to start from scratch. You can create various article tem...
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Last Updated: 05/19/2019
in Account administrationLearn how to manage your users and user permissions in KnowledgeOwl.
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The Link to Article feature is helpful when referencing another article within KnowledgeOwl . It dynamically creates the links based on the unique ID of the articles, so you never have to worry about changed permalinks breaking links in your knowle...
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You have the ability to share an article in multiple categories and across knowledge bases. The content (body) of the article as well as all versions will stay in sync across all shared articles. Each article can choose to have its own title, restri...