Popular Articles

11. Create expanding/collapsing sections in an article

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Learn how to use scripts to create accordion expanding/collapsing sections of content in your articles.

12. SEO guide

    Last Updated: 02/19/2025 in Features
    Search Engine Optimization (SEO) is a way of enhancing the findability of your knowledge base content for your users and giving others the opportunity to discover your knowledge base.

13. Homepage overview

    Last Updated: 02/18/2025 in Look and feel Homepage look and feel
    Learn what your homepage is and how to make edits to different parts of it.

14. Glossary

    Last Updated: 03/04/2025 in Features

15. Set up Widget

    Last Updated: 06/25/2025 in Features Contextual Help Widget (2.0)

16. Customize nested numbered list styles

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Use custom CSS styles to globally set how your nested numbered list items display.

17. Managing images and files

    Last Updated: 07/01/2025 in Write your docs Files and images

18. Configuring search

    Last Updated: 01/28/2025 in Search
    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.

19. Reporting Dashboard

    Last Updated: 07/01/2025 in Reporting

20. Limit the max characters allowed in comments

    Last Updated: 04/02/2025 in Features Comments Set up comments
    If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.

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