Popular Articles

21. Use the KnowledgeOwl API

    Last Updated: 02/26/2026 in Integrations, API, and webhooks API
    Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.

22. Customize default text

    Last Updated: 12/23/2025 in Look and feel
    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

23. Create REST API documentation

    Last Updated: 11/19/2025 in Write your docs
    Learn how to create REST API documentation using KnowledgeOwl and Redoc.

24. Managing images and files

    Last Updated: 11/19/2025 in Write your docs Files and images

25. 🍯New spam protection option: Honeypot

    Last Updated: 05/29/2024 in Release notes
    We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!

26. Configure SSO with Google Workspace

    Last Updated: 01/22/2026 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

27. Configuring search

    Last Updated: 01/28/2025 in Search
    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.

28. How to use your own domain

    Last Updated: 10/22/2025 in Look and feel Overall look and feel
    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.

29. Reporting Dashboard

    Last Updated: 12/22/2025 in Reporting and analytics

30. Snippets

    Last Updated: 12/09/2025 in Write your docs
    Learn how to create and use snippets.

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