Popular Articles

21. Use the KnowledgeOwl API

    Last Updated: 03/18/2025 in Integrations, API, and webhooks API
    Learn more about the purpose of the KnowledgeOwl API, authentication, and how to get started with using the API.

22. Configuring search

    Last Updated: 01/28/2025 in Search
    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.

23. Broken link checker & report

    Last Updated: 10/09/2025 in Features
    Use the Broken Link Checker to generate a report of all the broken links in your knowledge base.

24. Customize default text

    Last Updated: 10/15/2025 in Look and feel
    Use Customize > Default text to customize the default text strings we use at various places across your knowledge base to truly make your knowledge base your own.

25. 🍯New spam protection option: Honeypot

    Last Updated: 05/29/2024 in Release notes
    We've rolled out a homegrown alternative to Google reCAPTCHA. See if it might be a good choice for you!

26. Create REST API documentation

    Last Updated: 10/02/2025 in Write your docs
    Learn how to create REST API documentation using KnowledgeOwl and Redoc.

27. Reporting Dashboard

    Last Updated: 08/26/2025 in Reporting and analytics

28. Limit the max characters allowed in comments

    Last Updated: 09/26/2025 in Features Comments Set up comments
    If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.

29. Article settings

    Last Updated: 10/16/2025 in Write your docs Articles

30. Configure SSO with Google Workspace

    Last Updated: 09/26/2025 in Security and permissions Single Sign-On (SSO) SAML SSO instructions
    Learn how to configure SSO with your Google Workspace.

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