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31. Uptime Service Level Agreements

    Last Updated: 09/26/2025 in Security and permissions Security, privacy, and compliance
    Learn about the SLAs available at our different subscription plan levels.

32. Authors

    Last Updated: 04/26/2026 in Security and permissions Author management
    Learn what author accounts are and how to administer them.

33. Files page: Manage images and files

    Last Updated: 11/19/2025 in Write your docs Files and images
    Every image or file uploaded in KnowledgeOwl is stored in your Files library. Learn the tools available to manage and work with your Files library.

34. Configuring search

    Last Updated: 01/28/2025 in Search
    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.

35. Set up subscriptions

    Last Updated: 10/09/2025 in Features Subscriptions
    The configuration options in this section will help you set up subscriptions in your knowledge base.

36. Add Fancybox to click to zoom/enlarge images

    Last Updated: 04/23/2026 in Look and feel Overall look and feel Other overall look and feel customizations
    Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.

37. Reporting Dashboard

    Last Updated: 12/22/2025 in Reporting and analytics

38. Contact form reporting

    Last Updated: 07/01/2025 in Reporting and analytics

39. Limit the max characters allowed in comments

    Last Updated: 09/26/2025 in Features Comments Set up comments
    If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.

40. Fix anchor links hidden by top navigation

    Last Updated: 10/23/2025 in Look and feel Overall look and feel Other overall look and feel customizations
    Here are two solutions for fixing when anchor links are hidden by top navigation.

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