Popular Articles

  1. Search FAQs

  2. Limit the max characters allowed in comments

    If you're getting long/spammy comments in your knowledge base, consider using this script to limit how many characters someone can submit.
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  4. Customize Contact Form Link

    Don't like the default "Contact Us" label used in your top navigation? Use the Customize Text tool to change it.
  5. GDPR

    Learn about KnowledgeOwl's GDPR compliance.
  6. How to use your own domain

    Learn everything you need to do to set up your knowledge base to use your own domain rather than a KnowledgeOwl subdomain.
  7. Customize style or layout with HTML/CSS

    Learn how to access and edit the Custom HTML templates and Custom CSS for your knowledge base.
  8. Article settings

  9. Contact form overview

    Use your knowledge base's built-in Contact Form to allow your readers to email you or create tickets in your helpdesk ticketing system.
  10. Reader Groups

    Learn how to use reader groups to segregate content.