Have you added a tag that's no longer relevant for an article or category? You can remove it while editing that content. This leaves the tag in your Tags page and only removes it from the content you're viewing.
Authors with the default Editor or Writer role can remove tags from articles and categories. If you're using a custom role, you'll need to have the Tags custom author role permission to Remove tags from articles.
The information below varies based on whether you're using our 2026 new editor or old editor.
To figure out which instructions to follow:
- Open any article for editing.
- If the lefthand navigation is collapsed and there's a link near the top of the page to Switch to old editor, follow the New editor documentation.
- If the lefthand navigation is expanded and the top of the editor and the righthand column have a heavier grey background, follow the Old editor documentation.
Here are side-by-side examples of the new editor and the old editor:
Sample New editor
Sample Old editorTry out the new editor
We'd love your feedback on the new editor. To switch to the new editor, open any article for editing and select the Switch to new editor link at the top of the editor.
Remove tag from new editor
To remove a tag from an article in the new articl eeditor:
- Open the article for editing.
- Select anywhere in the Tags box to change it to edit mode.
- Select the x next to the tag you'd like to remove:
Select the x next to the tag you'd like to remove. - Be sure to Save your changes.
Remove tag from category or old article editor
To remove a tag from a category or an article in the old article editor:
- Open the article or editor for editing.
- In the article editor and in select category editors (topic display and custom content), go to the Tags text box.
- Select the "x" on the card of the tag you'd like to remove:
Select the "X" next on the tag card you'd like to remove. - Be sure to Save your changes.
Delete a tag completely
Removing a tag from an article only removes it from the article. That tag still exists in your Tags page and can be used elsewhere. If you'd like to delete a tag from your knowledge base completely, head to the Tags page to delete it. Refer to Delete a tag for more information.