Remove a tag from an article

Removing a tag from an article simply removes it from the article--it doesn't delete the tag from your knowledge base. If you'd like to delete a tag from your knowledge base completely, see Delete a tag.

Our default Editor and Writer roles have permission to remove existing tags from articles (and to delete tags completely). If you're using a custom user role, that role must have the Tag Permission to Remove tags from articles but might not have the ability to Delete tags.

To remove a tag from an article:

  1. In the article editor and in select category editors (topic display and custom content), scroll to the Tags input box.
  2. Click the x next to the tag you'd like to remove.
    Click the X on the tag you'd like to remove
  3. Be sure to Save the article or category.