Single Sign-On (SSO)

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Allow readers to easily and securely log in using an existing set of credentials.

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Single sign-on (SSO) overview
KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
SSO options for different knowledge base setups
View a list of SSO configurations for different knowledge base security requirements.
SSO FAQs
Answers to the most common questions about using SSO with KnowledgeOwl
Update your x509 certificate
For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate, signed via SHA256 instead of SHA1.
Opening links to SSO knowledge bases from Microsoft Office
Learn why links to your SSO-protected KB might not open in MS Office files--and how to fix it.