Single sign-on (SSO)

Allow readers to easily and securely log in using an existing set of credentials.

Articles

Single sign-on (SSO) overview
KnowledgeOwl supports multiple flavors of single sign-on depending on your needs and is available on all plan levels.
SSO options for different knowledge base setups
View a list of SSO configurations for different knowledge base security requirements.
SSO FAQs
Answers to the most common questions about SSO.
Update your x509 certificate
We upgraded our SAML signing cert from SHA1 to SHA256. For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate.
Opening links to SSO knowledge bases from Microsoft Office
Learn why links to your SSO-protected KB might not open in MS Office files--and how to fix it.