Basic settings

KB settings > Basic contains settings to control your knowledge base's overall format for language and dates/times:

1. Knowledge base name: This name is displayed within app.knowledgeowl.com, including:
   • On the dashboard tiles when you first log in to app.knowledgeowl.com
   • In the knowledge base selector in the top navigation of app.knowledgeowl.com
   • In reader and author knowledge base / site access lists
   • If you make changes to the knowledge base name, this should automatically update the "Welcome to {knowledge base name}" displayed on your homepage. You can change or remove that text without having to rename your knowledge base.
2. Knowledge base switcher icon color: Set the icon color for the knowledge base switcher in the upper left of app.knowledgeowl.com.
   
   This setting impacts this icon
   
3. Timezone: KnowledgeOwl uses this setting for all date/timestamps within app.knowledgeowl.com and within your live knowledge base.
4. Date format: The date format you select will be used for all date/timestamps within app.knowledgeowl.com and within your live knowledge base. Options include:
   • American: MM/DD/YYYY format (so July 23, 2022 displays as: 07/23/2022)
   • European: DD/MM/YYYY format (so July 23, 2022 displays as: 23/07/2022)
   • Custom: Use PHP custom formats to define your own custom date/time format. See some samples with their output in the official PHP documentation, in the date() Formatting section.
     • For example, to use a format of YYYY-MM-DD, use: Y-m-d.
     • Or, to use MM.DD.YY, use m.d.y.
5. Default language: The language selected here sets the underlying HTML lang attribute, which helps screen readers know what the primary language you're using is. This is a must for knowledge bases with accessibility requirements, but an all-around best practice, too.
6. If you make any changes to this section, be sure you Save them!