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- What's the difference between a user and a reader?
- Create a reader
- Create a group
- Display conditional content based on reader logins
- Test access based on reader roles
- Set up general reader settings
- Set up self-administered reader options
- Set up password management for readers
- Allow reader signups
- Auto-assign groups by email rules
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- Add a category or sub-category
- Choose a category type
- Use default categories
- Use topic-based categories
- Use blog style categories
- Use custom content categories
- Use shared content categories
- Customize category behavior in the table of contents
- Hide a category from navigation
- Restrict a category to certain readers
- Delete a category and its content
- Why is a category not coming up in search?
- Why is a category not displaying to readers?
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- 14-day Free Trial
- Add another knowledge base
- Add more users
- Annual Discounts
- Cancel my account
- Change billing email
- Extend my trial
- Keep Me Logged In
- Non-profit Discounts
- Open API
- Pause or put my account on hold
- Pay by invoice
- Plans and Pricing
- Readers
- Update credit card
- User Roles and Permissions
- Users versus Readers
- View past receipts and invoices
- Your Account
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- Adjust Image Width for All Images
- Add Comments to Articles
- Display Code
- Hide PDF for Individual Article
- Adjust Line Spacing
- Format Numbered Lists
- Create a Table of Contents for an Article
- Link to Article
- Using H5 and H6 as Standard Formatting
- Click to zoom / enlarge images
- Limit the max characters allowed in comments
- Customize nested numbered list styles
- Fix Email Article for Articles with Apostrophes
- Fix Anchor Links Hidden by Top Navigation
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- Create from Template
- Article Widgets
- Related Articles Widget
- New Articles Widget
- Updated Articles Widget
- Popular Articles Widget
- Manage Articles
- Share and Link Articles Between Categories and KBs
- Share and Sync Categories between Knowledge Bases
- Article Table of Contents
- Autosave
- Related Articles
- SCAYT Spell Check
- Publishing Status
- Restrictions
- Versions
- Link to Article
- New, Updated, and Video Callouts
- Full and Short Titles
- Home Page
- Contact Form
- Pages to Recommend On (Contextual Help)
- Tags
- Modern WYSIWYG Editor
- Working with Anchors
- Redirect old articles to a new permalink
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- Embed videos
- Adding Links to Download or View PDF Files
- Sharing Files from a Restricted Site
- Managing Files and Images in Your File Library
- Display PDF file in articles
- Resize video embeds for mobile (responsive design)
- Custom Image Captions
- Resizing iFrame with 100% Height
- Only Play GIFs While Hovering
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- Ratings
- Your Knowledge Base at a Glance
- Article Ratings Report
- Set Up Google Analytics Site Search and Page-Specific Traffic
- Popular Articles Report
- Published Articles with 0 Views
- Searches with no Results
- Set Up Google Analytics
- Contact Form Activity
- Pages Searched using the Widget
- Comments Pending Approval
- Recommended Article Weights
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- How do I change the background image on my home page?
- Customize style or layout using HTML/CSS
- Theme Builder
- Change or Upload Your Logo
- Customize Contact Form Link
- Favicons
- Logos
- Changing Knowledge Base Favicons
- Breadcrumbs
- Remove Home Page Title
- Make Articles Wider and Remove the Right Column
- Custom Colors
- Change the Width When the Table of Contents Collapses
- Custom Fonts
- Different Logos for Different Reader Groups
- Themes
- Styles in Internet Explorer 8
- Layouts
- Access to the Header via Custom Head
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