What's in the find and replace change log?

After you run a replace and the replacements have completed, KnowledgeOwl generates a change log for that replacement. Download this change log by selecting Download change log.

Download the change log!
We recommend downloading the replacement change log whenever you do a replace.

The replacement change log is the only complete record of all the objects that were updated. Since there is no undo or rollback option for replacements, this is the one way you can review and potentially manually undo changes you made.

The change log CSV contains ten columns:

  • search_text_preview: The search term you used in the find.
  • replace_text_preview: The replacement text you entered.
  • type: The type of object containing the content that was updated (Article, Category, Homepage, Snippet, or Theme).
  • id: A unique identifier for the object. You can generally ignore this column.
  • title: The title of the article, category, homepage, snippet, or theme section.
  • edit_link: A link to jump directly to the content within app.knowledgeowl.com.
  • view_link: A link to view the article or category in your live knowledge base. Listed as N/A for Homepage, Snippet, and Theme.
  • outcome: Whether the object was successfully updated.
  • replacements: The number of replacements made within that object.
  • message: Any error message associated with the outcome.