KnowledgeOwl offers several different pricing plans, which impact the features, AI credits, and Owl Analytics data storage you can use. You don't need to change your plan to Add and remove knowledge bases or Add and remove author seats.
Upgrade and downgrade your plan at any time to match what your organization needs.
Invoiced customer upgrades
If you pay by invoice, please contact us to upgrade your plan.
In-app payment upgrades
If you pay for your subscription with payment details entered in Account > Billing, follow these instructions to upgrade your plan:
- Go to Account > Billing.
- In Your Subscription, select Edit in any section to open the Edit your subscription page.
- In the Plan section, select the plan you'd like to upgrade to.
- As you toggle, the Total text at the bottom of the page adjusts to display your new cost.
- Once you've made your changes, select Upgrade subscription to save them.
- The Subscription Change modal opens to confirm you want to upgrade and provide details on your updated subscription costs. Select OK to continue with the upgrade.
The plan changes are saved, your subscription is updated, and we'll charge your saved payment method for the difference in cost.
If you run into any issues completing these steps, please contact us!