Widget 2.0 installation

Once you've configured and saved your widget settings, you'll need to add the widget embed code into your website or web-based application:

  1. Scroll to the bottom of Settings > Widget.
  2. Copy the Widget Embed Code in the box at the bottom.
    Screenshot showing the Widget Embed Code section of Settings > WidgetSample embed code in Settings > Widget
  3. Paste that embed code before the closing </body> tag in your website or application.
  4. Verify that the widget styles and wording are consistent with the rest of your site. You can customize overall text, the widget contact tab form, and make additional style tweaks using CSS and Javascript.
  5. If your knowledge base requires authentication, review whether you need to authenticate your widget or configure Oauth2 authentication or JWT authentication.