Files and Images

Manage and display files, images, and other media

Articles

Embed videos
You can quickly and easily embed videos into your articles using the Insert Video option in the editor. There are four ways to insert videos. By URL Insert the URL of a video from Youtube, Vimeo, Dailymotion, Yahoo, or Rutube. The editor will au...
Adding Links to Download or View PDF Files
You can easily upload PDF articles to you File Library and share them with your readers.  Click here to view an example of a PDF download link .  Create a link to download the PDF  Upload the PDF to your File Libra...
Sharing Files from a Restricted Site
While access to your knowledge base and articles is restricted when using security settings like IP protection, shared passwords, or reader logins; files uploaded to your File Library can be shared externally. By giving your customers the lin...
Managing Files and Images in Your File Library
To add multiple files and images at once, you can use the "Add Files" button located at the top of the file library tab here: ...
Display PDF file in articles
Learn how to embed PDF files inside your KnowledgeOwl articles using the Google Docs embed viewer.
Resize video embeds for mobile (responsive design)
When you embed videos from a video hosting site like Youtube, Vimeo, or Wistia, the embed codes have a defined height and width. This can cause your videos to appear too small on large monitors or too large on mobile devices. While you could sw...
Image Captions
Image captions are a great way to explain what you are demonstrating in an image or to call out what you wish to have readers focus on. For example, the below image captions describe what is happening behinde the scenes in a SurveyGizmo survey. ...
Resizing iFrame with 100% Height
This solution is courtesy of Michael Lancaster. The original solution appears on his blog in the article Fluid iframe with use of javascript . In Source, wrap your iframe in a div with the class "fluidMeida". Here's wha...
Only Play GIFs While Hovering
GIFs have become more and more popular over the years, and are very useful in knowledge bases as they provide a simple way to demonstrate or instruct without requiring a proper video. However having them start playing as soon as the article loads c...